Government district at golden hour

Republic of Iraq · Prime Minister's Office

Your complaint reaches the highest office in the country.

One national channel to report problems with any government service — electricity, water, roads, health, education, security — and to request assistance. Every case is routed to the responsible entity and monitored until it is resolved.

18
Governorates covered
12
Ministries & entities
24h
Fastest response deadline

How a case moves

01

Submit

Describe the issue, choose a category, add photos and pin the location.

02

Dispatch

The National Complaints Center routes it to the responsible ministry or governorate.

03

Resolve

The entity works within a published deadline. Overdue cases escalate automatically.

04

Approve

The Prime Minister's Office approves the resolution before your case is closed.

What you can report

Each category has a published response deadline.

Government staff

Complaints Center dispatchers, ministry reviewers and Prime Minister's Office approvers sign in to the operations console.

Open the console